Privacy Policy

Last Updated: March 6, 2025

1. Introduction

Fasta Email ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our professional email services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

• Personal Identification: Names, mobile phone numbers, email addresses, dates of birth.
• Business Information: Company names, business addresses.
• Contact Information: Contact lists and related information provided by you.
• Address Information: Physical addresses.
• Usage Information: IP addresses, browser types, operating systems, and service usage data.
• Payment Information: Transaction details (please note we utilize secure third-party payment processors, and do not store full credit card information on our servers).

3. How We Use Your Information

• To provide and manage your Fasta Email account.
• To communicate with you regarding your account and services.
• To process payments and fulfill orders.
• To provide customer support.
• To improve our services and user experience.
• To prevent fraud and ensure security.
• To comply with legal obligations.
• To send service related notifications.

4. Sharing Your Information

• Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, hosting providers).
• Legal Authorities: When required by law or to protect our rights and safety.
• Third party services: for spam and fraud detection.

5. Data Security

We implement reasonable security measures to protect your information. However, no online transmission is completely secure.

6. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

• Access your personal data.
• Correct inaccuracies.
• Request deletion of your data.
• Object to processing.
• Data Portability.

To exercise these rights, please contact us at legal@fasta.group.

8. Children's Privacy

Our services are not intended for children under 18.

9. International Compliance

While our company is located in Dar es Salaam, Tanzania, we strive to comply with applicable data protection regulations in other countries where our users are located.

10. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes.

11. Contact Us

For questions, contact us at:

• Fasta Email
• Mbezi Beach, Dar Es Salaam
• legal@fasta.group